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Remember your Certified Documents form must be completed in English and we recommend you use Chrome to download the form. Before sending your Certified Documents to our team, ensure all steps have been actioned correctly. Please note it will take our team approximately 48-72 hours to process your documents.

Unfortunately, as a general rule, once a bet has been 'struck' (that is, placed and confirmed), it cannot then be cancelled. For this reason, we build in a number of confirmation steps on the Bet Slip before a bet is accepted.