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Once you begin your Time-Out, you will not be able to use your account for betting and gaming, although you will still be able to log in to withdraw any remaining balance. It will not be possible to reactivate your account until your chosen period has ended.

Step 1: Contact the Bet365 call centre and formally ask for account activation. Note that Bet365 can treat this request only if your self-exclusion period has ended. Step 2: Once the betting operator has handled your request, you'll get a confirmation email. Click on the confirm button to activate your account.

When Singapore passed the Remote Gambling Act, many major foreign bookmakers stopped operating in the country to comply with the new laws. Bet365 is among the sites that is no longer available to users in Singapore.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.